Respond to customer inquiries by phone and email

Process sales orders, payments, invoices, and shipment tracking

Support outside sales reps with product infor and order updates

Update catalogs, price lists, and online product inofrmations

Monitor online sles channels for pricing violations (Amazon)

Assist with backorders trackingt and cusotmer communications

Coordinate office supply orders

Support e-commerce order processing and customer communicaitons

What we are looking for:

HS Diploma or GED required; AS degree a plus

Minimum of 3 years experience in customer service and inside sales support

Strong communicaotn skills

Proficiency with Microsoft Office 365-Excel, QuickBooks

Excellent organizational skills and a collaborative spirit

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.